SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Day i just don't accidentally drop them you doing this thing messing up on you
It works as expected, very good product 😁 The delivery was super fast, about a week.
Lots of power in a PMR
They seem good. I hope they last. I haven't tried them over long distances yet. I want them for Kings.
Very easy to configure even from the devices. You can select different subtones for reception and transmission on the same channel. The devices came with the clips already mounted, although I understand they come unassembled. However, despite this, the marks on the protective lenses and the earphone and charging protection rubber on both devices are very loose and it's hard for them to stay in place, they don't seem used.
The radio call quality is good. It's fine.
Everything is okay.
Good quality and super slim, that make easy to fit in my pocket.
It is worth buying directly from Retevis manufacturer. Great contact. This is already the second pair of Walkie Talkies I bought from them and I highly recommend them. Good range, batteries last for several hours. Clear instructions where everything is described. I recommend ! !! !
The 4 that I am buying again are excellent, with these I already have 8 radios, I highly recommend them.
Very satisfied and amazing quality! Very slim very compact just fit in the pocket right!
Super, the range is a bit small but otherwise everything is fine.
I didn't expect much because the price was low, but the reception sensitivity is good and the cost performance is excellent!
Super gadget ! !!! Everything's fine - i received the parcel after 8 days. Super express ! !!! Thank you. Best regards. Stanislaw - poland.
The walkie-talkies are thin, stylish and very portable. Audio quality seems pretty good, even if the maximum volume is not super loud. The only thing i would improve is adding a charging cradle to the bundle. Compared to other walkie-talkies in the same price range, the ability to change settings via a menu instead of needing a data cable is very convenient. I would definitely buy again.
I recommend this product, which is incredibly easy to use within the company.
Friendly and good product
Cool walkie-talkie, kind of like a mini smartphone with an antenna. I also bought a separate cable with a type-c connector for programming. Programmable without issues. When programming, you need to select the b3s radio model, then you will have the option to choose the power of 16 channels up to 2 W. frequency capture mode work and after capture allows you to save this frequency in the cell. that is, there are only 32 channels in the radio. 16 of which are already pre-installed and only the power can be changed with the correct firmware and subtones. channels from 17:00 to 32 can record scanned frequencies. frequencies scan across the entire range of 70 cm. but already maintains these frequencies with a power of 0.5 W. and it is impossible to change the parameters of scanned frequencies, since the program only sees 16 preset channels and scanned channels are not displayed in the program at all. So I ended up with 16 first channels at 2 W each and the remaining 16 channels at 0.5 W each. I saved both 430 and 448 MHz on the radio without any issues. there is just one detail, n
Works very well, kids are happy. Voice is clean and laud.
They are very light and compact. The charging speed is good, about 2 hours for a full charge. The sound quality is good in favorable environments. I tried it inside a building on different floors. The package comes well protected: bubble wrap and packing tape covering the package.
Works well and battery drains fast from 100% to 50% then it stays at 50 for a long time. Currently trying to drain it but it is still on 50 when i left this review
Absolutely great walkie talkie especially for amateurs, beginners and for having fun with kids. Works great out of the box even without charging. To be honest: more than i expected. Thx a lot. Everything went fine.
great
They are nice, good quality, and easy to use.
Right now, correct. Tested in a town about 400 meters away with buildings in between. I bought the programming cable and need to check if I can increase the power in some way.
Good for the car-to-car or short distance calls. Unfortunately came with the mixup of each channel user squelch preset - some channels had ctss applied, some had a dcs applied so if you want to use those radios along with some others bear in mind that the setting must be the same :)
Fast delivery to Germany. Needs to be charged. Instructions are available in many languages, which is very convenient. Turns on from above by twisting until it clicks, no need to adjust anything, you can talk right away. So far tested in the room, sound is clear, works. Will test outside soon. Thank you very much.
Lightweight portable PMR radios Excellent price-quality ratio Modern design Range and usefulness for testing
They are great, I bought them to talk to my niece at her house and they work wonderfully.
Order in good condition and perfect material!
They are light and have good range but I expected better quality. If you tap them, the antenna or something metallic like "loose" sounds, which doesn't give a good feeling of quality.
The shipment arrived very quickly, the package was well protected, and it arrived without any damage. Now it's just a matter of testing them, although the brand already gives me guarantees.
well painted ................................,.......................................................
Well made, well packaged. Very practical and lightweight. They work straight out of the box. More after proper field testing.
Good product, comply with description.
Cool set of walkie-talkies, quick contact with the seller, helped sort things out. I recommend 👍🏻
Super light and functional walkie-talkies for a small price. Received ahead of schedule.
Very well :)
Product works well. Delivery was super fast, just 5 days from china.
Everything perfect, as indicated in the advertisement. Good walkie for hiking trips
Good quality stuff for the good price.
Excellent delivery, it was as I requested.
Beautiful and light
Everything arrived very well, they feel of good quality. I had previously bought some from the same brand and they lasted up to 3 years using them almost daily. The brand is very good, it is worth mentioning that the audio of this model is very good.
The sound is very clear and the setup is extremely simple. Essentially, this is a professional walkie-talkie, but without any restrictions in Europe. This is especially relevant in Germany, where using certain waves can result in a fine of up to 50,000 euros. In short, very satisfied. Bought for an alarm suitcase. The recent events in Spain showed the uselessness of mobile devices when the power goes out. These devices are just needed for such cases. I haven't checked the range yet, maybe I'll add it later.
Almost professional equipment at the price of a toy. I recommend it for home use.
It works, everything is fine.
Fast shipping and arrived in good condition. good product for the price.
It looks of very good quality. Just try it