SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
The sound is amazing, really well tuned tws for a natural sound, if used with the monitor eq. Build quality is ok, the plastic feels a bit cheap. The app needs some refinement, there's some lag and it's not fully translated in english. Ear tips are mid, they don't suit my ears well, also the anc is kinda terrible compared to even cheaper tws.
Very satisfied from the product, they are quite bulky and hard to pull from the case, gets some time to used to. I have also vivo tws 4 and i find that the anc is little bit behind comparing to f.ex vivo's Thank you otherwise great product. Anyone thinking about the sound, these are not for bassheads. But more you listen to them more you will get used to sound ;)
I liked them.
Very good for the price and quality
After the TWS JBL for 70 bucks, these headphones are super cool, people on the forums say they play dry, there's no bass, but everything else is there and even more, the sound is really hi-fi, they seem to play on my old Technics monitor headphones, and they played amazingly. I can confidently recommend them as high-quality hi-fi headphones for listening to music.
For this money, the sound is amazing, the rest are just minor details and nuances. Now for the downsides: the materials of the case are not the most expensive, and competitors in this price range can offer a more solid build. The noise reduction here is more of a "check-the-box" feature; the microphones are mediocre — the other person will hear you, but the speech transmission quality is average. The app is not perfect, but it does the job: there is sound amplification, a selection of codecs, and an equalizer with the option to load presets (though sometimes you need to disable certain codecs for this). But all of this takes a backseat when you turn on the music. The sound is simply amazing, you can forgive everything for it. He's here for "all the money" and even more. This is a true top product that sounds better than many of its competitors. After that, switching to the same Samsung Buds 3 Pro was frankly boring. The entire budget here is invested in sound quality. If additional features and premium plastic are important to you, look for other options. But if you are looking for the best sound for the best price, I highly recommend buying it.
I like this earphones. Sounds like beautiful and detailed. Very good Good customize and app, you can do your earphones better if you do own earphones profile in the app and that's like good
Very good, i liked the loud sound and the bass was very good. However, there are some things i didn't like. I felt the build materials were a little flimsy. The sound is comparable to the samsung buds 3.
Fast shipping and well-packaged, this is the third pair of headphones from this brand, I recommend it.
The sound is good, you can take it.
So good
It arrived very quickly (9 days to Pedú). These are my first headphones of decent quality. I come from Moondrop Space Travel, and the difference is noticeable: the quality of materials and sound are on a different level. Perhaps the only thing I could criticize is the app for configuring the headphones, which is not yet well polished and is not very intuitive, however, it still works correctly.
Good eaphones. Can't test becouse wife non stop listening them 😃
I really liked the sound. Many people complain about the bass, but it's enough for me; it's tight and punchy. It separates the instruments well without turning the sound into a mess in complex passages and fast sections. To connect via LDAC, you need to download the app from the official Moondrop website, not from the Google Store. AAC also sounds quite decent.
Moved to a uniform with a subwoofer for 2nd generation. In terms of sound in music, it's much richer and more pleasant, although it's worth noting that the noise reduction is worse than on the Subax, although it's strange to compare them - they are completely different price segments. Presets with equalizer from other users are, in my opinion, such an obvious and cool thing that it's strange to see this only now. And when switching modes, the noise-canceling earbud whispers sweetly into my ear; it completely won my heart. The build quality is certainly inferior to the original, but overall everything is fine. Very satisfied with the purchase, I recommend it.
Headphones are great. Packed as professionally as possible. In terms of sound, they are a little quieter, about 1-2 volume button steps, but in my opinion you can hear more and better. Ps: i compared them with the third generation b&o e8.
Thanks ! !! !
The headphones arrived on time, well packed in an additional box, intact and safe – thank you to the seller. I liked the headphones themselves. Original retro design, comfortable fit in my ears. The planar driver in these headphones delivers very detailed sound with a wide soundstage; vocals and instruments have taken on different and vibrant colors compared to TWS headphones with hybrid drivers. But there is also a spoon of tar. The Moondrop link app version 2.16.1 connected the headphones immediately, but there is no OTA update function - we can only hope that it will be fixed with an update. I also didn't find a serial number on the case or the headphones themselves; it's on the packaging as a twelve-digit number, but I didn't see it anywhere on the case or the headphones themselves, as is usually the case with many other brands.
This is the third pair of headphones I have from them and honestly, the sound is incredible. I have the Golden Ages v1 and honestly, it's a good upgrade. I love the presentation of the headphones. As for shipping, it was quite fast and without issues.
These are some of the best tws on the market right now. In terms of sound, they are a bit bright, with an emphasis on air and high frequencies, the bass is weaker than the others, but better in quality. It's a planar driver and the sound is very fast with a huge soundstage. One of the best anc by ai and the driver quality, it's practically noise-free and very effective. The transparency mode is also pretty good. I recommend using these headphones in this mode bitperfect , they can show everything in track. For the unprepared listener, i strongly recommend listening to them in another store before purchasing, they may be too complex. The included ear pads are not bad, but they are just for show; it’s better to change them right away. Thanks to the seller for the fast delivery, everything was packaged perfectly, the box was covered with film.
This earbud is truly amazing, i had the older goldenages 1, but this one is a good upgrade. It had wireless charging. The sound is magnificent.
Super
Excellent headphones, the seller packed everything well, it arrived quickly!
The anc is slightly better than the on of the space travel 2. And the cute anime voice is still there. And i love it
It is an excellent earphone for people who want audio fidelity without compromising the convenience of having wireless, it brings the frequencies that should be close and pushes away the highest ones but always with clear and direct sound quality. It is very flat but with great quality. For example, in Metallica's "Justice for all" song, you can hear the strumming on the guitar by Kirk Hammett. In Rammstein's "keine lust" song, there is a microphone interference in a section that my realme air buds 5 pro couldn't reproduce. IT IS NOT AN EARPHONE FOR THOSE WHO WANT GRAVES, IT IS AN EARPHONE FOR ZÉ. FLAC and High-Res. At first glance, I find its construction somewhat poor; the injected plastic has the same smell as those cheap Dragon Ball dolls sold at fairs and toy stores. I haven't tested the ANC yet, but the microphone is decent. This headphone made me think about what the audio quality of a Dark Saber with an amplifier would be like.
Works as intended, no complaints. Delivered on time.
Shipped super quickly. I'm very satisfied with these buds. I love how they sound. The sounds really clear, and they sound really pleasant to the ear for being wireless.
Amazing sounds! Recommend! 10/10
Cool headphones. arrived intact in a beautiful box. does not look expensive. the sound is very detailed, maybe not for everyday use. microphones and noise cancellation at 3/5. for such a price, it's a bomb. I highly recommend.
Excellent Sound Quality
Okay, Suwolwoo is the most advanced model among wireless devices. Compared to other TWS in the same price range, it lacks some convenience features and connectivity. The sound quality is top-notch compared to other products in the same price range. And the design is unique and pretty according to my standards. Mizuki's voice is cute and nice too. Recommended if you want to use TWS with a pretty design and good sound quality.
High-quality...................................... . . ....................................................
Good 👍🏿
The headphones are comfortable and light, it really feels like I'm not wearing anything. I don't feel the noise cancellation as effective, but it fulfills its function. I like how easily the headphones fit into their base, I recommend them.
Good headphones mainly if they are well balanced. Good equalization is essential for it.