SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
The shipment arrived before the expected time. A surprise! A great product at this price. The camera was installed on a construction site. It responds quickly to movement. Very good image quality for such a cheap product. Excellent sound from the built-in speaker and microphone. Quick installation and setup. I recommend it and best regards.
Arrived quickly, in two weeks. The box was dented, but the camera was not damaged. Good video quality. Didn't use the SIM card from the set, used my own. It's great that it works from a solar panel, doesn't depend on light. The app is free, easy to set up. Satisfied with the camera!
I bought it for a construction site, it works very well. The setup is simple, installation is easy, the panel charges the camera well, and the battery still has maximum charge. I am satisfied with the purchase.
Excellent image quality, easy installation, and quick programming. This is my third camera. The solar panel makes it completely self-sufficient for long months. I use a Bouygues SIM card for €2/month with 1GB of data capacity, which is more than enough if you only use it for a few minutes a day.
Very good cameras for the money. They performed well in temperatures as low as minus 15 degrees. They record nice images both during the day and at night. I recommend them.
Everything works. The image is excellent. I can't test the panel because there's no sun. It has been warm in the room with 100% charge for 4 days already. It wakes up when motion is detected and the app sends a notification.
The quality of prima sort for the price is around 130 after discounts. Great image, battery (4x rechargeable 18650 batteries inside). Worth buying. I also bought another, more expensive camera with a SIM card and had to return it because compared to V380 it was junk and had trouble charging or holding power. Here it's lux.
The camera arrived quite quickly. Well protected in original carton box. Inside, there was also a 4G card included, which I didn't use because I had the original Orange card with unlimited 5G internet access. The only thing I had to do was remove the block from the card (that 4-digit PIN). Then the camera sees the card and you can set everything up using the downloaded app for camera operation. The camera works well with the app installed on the phone. It has a built-in speaker with which you can broadcast warning messages through the app. The camera's operation from the app is intuitive. The upper camera is fixed, while the lower one is movable - approximately 350 degrees horizontally and 90 degrees vertically. It also has the ability to monitor the monitored area at night. You can also record everything. For this purpose, you need to purchase an SD/TF memory card with a capacity of up to 128 GB for the camera. Overall, a camera worth recommending.
Good product
Excellent product and works perfectly, arrived very quickly.
product worth recommending very fast pairing with the app no problems very big plus for having two lenses one fixed the other rotating does its job infrared very good communication two-way communication trespassing notification extended list of settings and solar panel can be mounted anywhere you want charges very well for this price something beautiful sincerely recommend
I recommend it, great camera. Good quality. I am really satisfied.
installed a week ago and so far it works very well, we'll see how it goes further despite the rainy weather, the battery holds at full capacity and is constantly charged by the panel.
Very good product and highly recommended. It took me a bit to install it with my own SIM but I have it ready now. The only issue is that the cable for the solar panel is a bit short and I had to buy an extension.
Very good image quality both day and night. Easy installation. The camera works with an Orange card. The battery lasts long; we'll see how it performs in more cloudy weather during winter. Bottom camera 360 degrees with the option to set 6 different positions and edit them. The alarm, microphone, and speaker work well. Motion detection turns on the light and/or activates the alarm. (This can be disabled). Yes, a big plus for the application in Polish.
Best dual lens camera for the money!sim version is working flawless with no error.battery life is pretty good
The product arrived quickly (2 weeks), well-packaged, so undamaged. Fully matches the description and YouTube video. Connected without issues, works, you need to get used to the app and adjust it to your needs. Still testing (there were several malfunctions - didn't like the package box - thought it was a person, had to remove it). Performs the declared functions! Recommend!
The camera matches the description and works as it should. Over time, we will be able to evaluate how the battery performs. So far, everything looks okay, fast delivery, the goods arrived intact without damage. The image quality in daylight is satisfactory, and the image looks very good at night; it works without issues with the local operator's card. Connecting and pairing with the app is without problems.
So far all good, i already use it for 3 days, sim immediately worked,easy first set up, seems that the solar panel keeps the battery full all day long.
The camera works nicely and quietly, the image looks good but when you get closer there is slight pixelation. The solar panel connected to the phone charges it immediately even on a slightly cloudy day. The cable from the panel is quite long, which is a plus. Once I connect the camera to the solar panel and hang the camera in the yard, I will let you know more.
I bought another camera. Very good optics also at night, functional software. No problem configuring Orange SIM and 32GB SD card. I recommend it.
The camera is great. It's well-made. It's been working without any issues for 2 weeks, the battery is very good, the camera was without charging for 2 weeks and only one bar went down. The image is very good. You can set up an alarm and it sends a notification if people appear. Paid features on the app unlock additional options, such as recording in the cloud. I RECOMMEND!
The camera works perfectly. The battery lasted all night and recharged to 100% early in the morning. I recommend it.
Thanks for your help
super super super super super super super super super super super super super super super super super super super
I have been using the camera for 2 weeks. I am satisfied for this price. It picks up sound well from the surroundings, you can hear clearly, connects to the SIM card without any issues, easy login. Be careful when inserting the SIM card, it may fall into the gap next to it; it's better to hold the camera when inserting it above your head, upside down, or fill that gap with something. It lacks zoom, but it would probably be more expensive. Sometimes the motion detection notification doesn't come, but I'm still testing it.
Great camera! Works without electricity, clear image, ideal for the yard and hard-to-reach places. I recommend.
It arrived very quickly. I haven't installed it yet because I need to buy a chip and sign up for a plan XD I also need to buy the memory card. The box arrived a bit damaged, but the contents are fine.
Very good equipment. I've been using it for two months without any issues. Quick communication. I don't know how it will be in winter with charging, but now it's fantastic. Small money, intuitive service. Of course, I use a Polish SIM card. I recommend.
Good product, everything arrived well.
Excellent, bought 2 before. 👍🏼
Good camera, fast delivery.
They work well