SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Excellent cable, the cable's braiding is well-made, everything works. Delivered to the nearest Pyaterochka store near my home.
Very good charger. Many years buting these cables and recomend them to everyone.
Excellent cable, fast delivery.
Excellent cable. Great material and well reinforced.
Very nice quality, can recommend.
Excellent and high-quality cable.
I already knew the brand and highly recommend it.
Everything is great, the quality is top-notch! Delivery took a week to 5Post. I recommend it!
It works super well. Second time I buy it because I lost the previous one.
Cool high-quality cable in a beautiful color, Baseus makes things 👍🏻.
The parcel arrived quickly, everything is fine, i recommend the seller.
As always, excellent quality from Baseus. I recommend the seller and the product.
excellent cable, charges very quickly and hasn't broken in several months
High-quality wire! Very satisfied with the quality!
everything is great as always!
Excellent quality
Very good cable. Fast charging
Original item, fast shipping. Ty.
The product arrived as advertised. The cable quality is excellent and charges very quickly!
Everything is great! Delivery speed is 100.
Super cable! Previously purchased a Turkish one of the same type. It served for about 3 years.
arrived quickly. good quality
This brand never disappoints.
Great product arrived quickly
High-quality cable, looks exactly as good as the original! Performs charging functions, haven't tried data transfer.
Great quality
Very good, very durable and indeed fast charging works.
Very nice and working well just as seen
Works as expected
Really excellent cable! My iPhone used to take a while to recognize the charge when I plugged in the old cable; on the other hand, with this one, as soon as I connect the cable, the phone immediately shows the charging information.
Excellent quality, everything very good.
Again, baseus quality is good. A tiny bit less than what am used to with baseus products, but great one for the price. Fun stickers included as always. Thanks!
Everything is as advertised, satisfied with the purchase!
It arrived in 13 days. Overall satisfied with the order - the product is intact and matches the description. The only note is that the box was slightly wrinkled, but it did not affect the contents.
👍🏼
Great product. Excellent quality!
Is okey
Excellent cable! Suitable for both charging and data exchange with a computer. Excellent cable! Suitable for both charging and data exchange with a computer
The packaging is slightly wrinkled, but the product is fine.
I recommend the product. It's truly something new and amazing.
good wire
Perfect
Very good cable, 2 meters are enough to connect it without needing to be close to the outlet, and the material seems quite durable.
The best brand, the best quality, I absolutely recommend all products from their brand.
charges quickly through Baseus car charger
Good fabric
Baseus cables are as always top-notch. I recommend.
The cable is very good.
Good quality
Fast delivery, only 10 days. Well packed, the product arrived without damage. Of course, the cable is of excellent quality, like all Baseus products! This is not my first purchase. Highly recommend the seller and the cable!
Everything arrived on time, the product was well packaged.
Delivery to Ivano-Frankivsk - 14 days. The tracking number was updated all the time. This is not the first year I have used accessories from this manufacturer. Always high quality!!!
Baseus is Baseus! I bought with confidence, the cable quality is very good!
high quality, carefully made. works great, I recommend it
Top quality
Excellent and fast shipping, strong original product from the same seller. Make sure the seller is from the same parent company store. Thank you to AliExpress for the fast shipping.
This brand is of excellent quality, buy without fear. And it's always worth it, especially for the price and such fast shipping.
Very good, high-quality cable seems like it will last. Lasts quite a while…
High-quality wire. Great price. It will last a long time, I have no doubt about that. The packaging during delivery is certainly not gift-wrapped.
Good cable, charges quickly. Arrived quickly. Received well
Excellent, fast charger
Excellent
Good and qualitative item
Nice quality for money. Nice design.
Great! I will buy more.
Super quality wire, durable
Baseus quality... there's no doubt about it.
I was looking for high-quality charging cables, not only are they high-quality, but they also charge the phone quickly, top company.
High-quality cape
Very good item, excellent quality
Great cable! Works super well, great durability and fast charging! I recommend!
The quality is excellent. During testing, it shows the same data as the original Apple cable.
excellent cable. Supports fast charging
Excellent quality from Baseus, I always buy from them. 100 recommended
The items from this brand are of excellent quality; I would only appreciate if the delivery service were more careful with the boxes. Also, when distributed, improve shipping.
Great
Excellent quality, as with all Baseus products. You can buy without worry.
It fulfills what it offers, the charging is fast.
The quality of the product is good, this is not the first time I've bought wires from this brand. Supports fast charging. I bought it for Apple smartphones.
I've been shopping on AliExpress for years and have never been disappointed! The variety of products is simply amazing, with options for all tastes and budgets. I always find exclusive items that I don't see in other stores, and the best part: at extremely affordable prices. The quality has surprised me greatly — from clothes, electronics, household appliances to accessories, everything arrives as described and often even better. The sellers are attentive, always willing to clarify doubts, and the evaluation system gives me confidence when making a purchase. Another positive point is the ability to track each step of the shipment, which gives me peace of mind until the delivery moment. The app is intuitive, easy to use, and has constant promotions. It's impressive how AliExpress manages to combine fair prices, variety, and security all in one place. I recommend it wholeheartedly for those looking for economy and practicality without sacrificing quality!
Thank you. Great value
Product purchased multiple times. X is one of the best cables on the market
At the top, nothing to say! As shown in the image
All good, thank you very much!
This is my second Baseus cable. The material is very durable, works perfectly on the iPhone, and the charging is very fast with the Baseus charger.
Good cable
Excellent product and good quality. It arrived in perfect condition and within the indicated time.
Normal cable
Excellent item, serves perfectly.
strange cable, iPhone 13 doesn't charge, but XS does. magic
10/10
Not working too bad
As described, thank you to the seller.
Excellent lace, I trust this company one hundred percent, I recommend the seller. This is not the first time I've bought a lace from this brand. Their products are top-notch.
Works very well with an iPhone 13.
Good cable!
Properly not delivered, product just throw out of my address, it’s not necessary
Good quality. Fast charging.
The product is good quality
Basus is rolling!
right clear
Quality product. Everything works. I recommend the seller
Excellent product, quick delivery as expected
Very good quality
Feels decent, slightly bigger than original
The cable is working 100%
perfect as always, based on a guarantee