SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
good wire
Thick cable
Good seller. The product is new and original. The best cables.
Excellent cable!!!
Excellent cable. Delivers honest 100 watts. Bright screen on the cable.
The quality is excellent.
I don't know, but when charging the OnePlus 15 with the original power adapter, it shows 19W, even though it's charging with SuperVOOC.
Good and high-quality
everything works fine, delivery is fast
very cool wire))) ordered another one! dense, regulates the load itself - plugged into a 67W laptop charger, it started charging the phone with a power of 20-25W (iPhone 15)
Checked it works.
The cable is excellent.
excellent cable, thick, shows charging power
Great.
Excellent cable!
top quality! Baseus is a guarantee!
Excellent cable, shows the charging level in watts on the monitor.
Excellent thick cable, definitely worth the money.
Excellent cable, color is more like gray, looks great, performs its functions well, fast delivery.
works great !!!
Excellent quality! Packed wonderfully, nothing was wrinkled or broken. The cable works!
Great quality as you can expect from baseus .working perfect
Satisfaction
The cable is good and holds the load well (65 watts for sure), but it's very stiff and not comfortable to use. The screen is clear and bright, it only shows the total power, no voltage.
perfect
Normal. Reduces charging power by 5-7%.
Everything is okay. PD for Samsung works. So great!
everything works, shows perfectly and charges well.
The cable quality is excellent.
Okay.
Everything is super, works perfectly, fast charging, the cable is really thick unlike the original, even mine can be taken without worry.
Good quality
The charger works perfectly, I used the GPT chat to see if the variation matched what Samsung says happens on my S24 Fe and it was exactly as described.
everything works perfectly
Everything is great!!
Verified cables.
quality product
Luxury
the goods arrived quickly. well packed. I haven't tried it at work yet.
High-quality cable
Excellent quality product.
The best
The cable works very well, it is thicker than normal and the Watts are shown on the display, it's curious. On the other hand, the shipping was very slow, exasperating. I would try another seller.
Impeccable, this brand never disappoints, takes measurements correctly unlike other cables I bought from alternative brands.
The item arrived in good condition, and the cable of very good quality. However, tracking was literally non existent.
The power display works very well and charging is fast, so I'm using it really well. I'm not sure about the durability until I see more, but it's quite sturdy and good.
High-quality cable, shows numbers, I don't know if it's correct or not, but it's beautiful, supports 100W charging.
Sensational quality, I highly recommend it. The product arrived quickly.
I highly recommend it. The quality is absolutely amazing.
High-quality cable, shows power, looks stylish.
good quality cable
excellent wiring, I hope it lasts a long time
Arrived in 14 days to Moscow, well, the screen is cool, it's certainly not 3-4 watts, maybe a bit more, but it won't be of much use to you, I just took one such cable, and overall it's actually a waste of money)) well, let it be.
The wire is great, just very thick and slightly stiff.
Very good product for iphone
fine cord
works great.
excellent wire. shows power
They arrived in just 7 days 😉👍🏻✅, very good product.
after charging super fast, very well constructed and durable, I will buy more.
The cable is thin but of high quality; the numbers on the indicator are very clearly visible! I recommend it!
Good
Cool wire 👍
HOW IS THIS FIGURE; WITHOUT PROBLEMS.
The delivery was fast, there was no inspection from Anatel, as always the cables of the bases are great and durable.
The cable is of high quality, just like all products purchased from this brand. It transmits data and charges everything - from headphones (2-3W) and phones (10-20W) to laptops (45W) and power banks (65W). The screen is bright and informative.
Arrived on time, even a couple of days earlier. The cable is soft yet quite thick and shows power. I'm not sure how accurately, but it shows. It seems to reduce power consumption based on the specifications of the power supply and devices themselves, but now they have quite smart power controllers, especially expensive and modern ones, so you don't know how much they will actually draw and when. They also take into account battery temperature and charging stage.
Excellent!
to Ukrposhta about three weeks to the Kharkiv region. I liked the cable, it's thick and the numbers are clearly visible.
I'm happy with the cable. Its power reading is accurate. But, the "black" colour i chose looks more like a dark grey or blue. Still very happy with the product though.
Good quality thick cable. Arrived quickly.
Excellent wire, I'm buying a second one because the first one is used for a laptop stand. I don't know about 100 watts, but it definitely showed 35. The quality is very good, I recommend it! real buyer
Quite a thick cable. Definitely supports fast charging. Quality as expected from baseus
locks perfectly. looks stylish
The cable is excellent, thick. The display shows accurately, and the color is pleasant.
Exactly what i expected, allready ordered two more with increased length
The order arrived well, the cable of good quality works well and the display lights up nicely.
Very good quality
Everything is great!
The cable is excellent, it shows what each device charges, I have tried it with a power bank, my AirPods, my iPad.
Thank you very much. Best regards Vladimir.
Great cable! Thank you Baseus!
Good cable…5*
high quality, thick, PD works
Everything is fine, supports Galaxy S25 Ultra.
The cable is good. The downside, at first glance, is one - a hard-to-read display. I have a cable from another company and the plastic on the display is tinted, and because of this, the information is much better readable and does not blend in.
The cable is fine quality but don't know why it doesn't show the 100-watt. Not worth spending extra bucks.
Great cable high quality!
Very good
everything works, shows. wire thickness 4.5mm. (stout).
Everything works perfectly, it even fits into the charging groove of the Oukitel RT8, but it's a bit tight :). I'll take more!
Perfect cable, very thick and good
Great, well-built material, supports quick charging. I recommend!
Excellent quality of the product.
What to talk about Baseus products. The cables are extremely well made, resistant, and super fast. Congratulations on Baseus's excellent product.
Very good. Very resistant cables. I also bought the charger and it was worth it.
Excellent cable
Shipping was very fast. Good quality products from baseus, i will definitely shop again from this shop
Great cable. Huge improvement over gen 1. Much smaller head that fits better to phones with cases