SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
An excellent power bank for the money. Tested with Xiaomi, Samsung, and Apple phones. Fast charging works without any problems everywhere. It also charges quickly on its own. Works well in the cold without any issues. I definitely recommend it!
Excellent power bank - very well made, supports fast charging for Huawei. Highly recommended!
Excellent power bank, matches the description. Delivery in 2 weeks.
Arrived at the new address in 14 days. The power bank was charged to 75%. Very satisfied with the purchase. Samsung A50 charges from 5% to 100% in 2 full charges. And there's still 15% capacity left on the power bank. I recommend the seller. I recommend the product.
Excellent Power Bank. It does its charging job well. Baseus quality. I recommend buying it!
Very nice power bank, metal body, thin but heavy (283 grams), and stylish. Display showing charge level, status: charging (in), power output (out), and charging/power output voltage and current (need to press a button to switch between display modes). There are all necessary connectors, fast charging. This is not the first Baseus powerbank, there are other models for 10000, 30000, all of them are still working, they are very helpful during power outages, which we currently have for 7-8 hours twice a day (yes, there is power for 3.5 hours, then there is no power for seven hours, then again there is power for 3.5 hours, there are seven hours without power). The Russian Federation (Russia) is destroying our energy system, it wants to destroy our independence.
Fast delivery! Branded box, slightly heavy. It was charged to 84, immediately checked it to 100, charged the Samsung in 25 minutes and dropped to 71. I recommend the product and the seller!
Fast delivery, product without defects or flaws, neatly packed in bubble wrap. The material is durable, matches the photo, 100% satisfied with the purchase. Excellent store!
They arrived in Ukraine quickly, in just two weeks. One came charged to 79 percent, the other to 81. All work fine. I recommend this brand and model; they are convenient to carry in a bag and not heavy.
Shipped on the day of payment, arrived on the 15th day. Production date 12.2024, 78% charge. The phone has a 5000mAh battery, when fully charged with the power bank, it charges to 170%. The phone charging time from 10% to 100% is a little over an hour, the power bank charging time is more than 4 hours.
Excellent power banks, this is not the first time I've bought them, though they always come with different ones. This time, there's a version with a small charging cable. All are charged to 80%.
14 days delivery by Nova Poshta. The power bank was manufactured in 2025 "fresh" thank you for that. Bought for 347 UAH. Excellent product. Thank you to the seller for honesty and this product.
Good power bank. Arrived fast with 79 percent charge. Includes cable, user manual, warranty card and cute stickers 😍 . Charges my phone (samsung) quickly. Love this power bank and love baseus 🥰 💜
Cool power bank. Charges from 10 to 100 in three hours with 20W. The phone itself charges from 2 to 100 in 1.50 hours with the 20W charger, battery 5000mAh. Good performance for my phone.
Connects with iPhone! Charges quickly! Fast delivery! Recommend!
Cool power bank, super quality! This is not my first purchase. Release date 07.2023. Everything works. I recommend both the product and the seller.
As always: good packaging, fast delivery and super quality Baseus!!!! Thank you very much to the seller, I recommend!
The power bank arrived quickly, in two weeks, well packed. Charge 80%. The product corresponds to reality, I highly recommend the seller, this is not the first time I order.
The product arrived quickly, the packaging was intact. It comes with a cord that surprisingly supports fast charging. The battery was charged to 75 percent, everything works great, I recommend the seller.
The manufacturer is reliable, this is not the first power bank I've bought, everything is secure, supports fast charging. This time the delivery was very fast. I recommend the seller.
fast delivery np, arrived charged at 77%, everything works, aluminum body. fast charging is available, I recommend it!
Arrived extremely quickly, well-packaged, looks quite solid, lightweight, just right for everyday use.
Power banks are okay, I ordered two pieces in case of different types of blackouts. Convenient, charge as needed, the price is very pleasant) I recommend it.
The package arrived in Ukraine in 12 days. The packaging, the box - everything is intact, without damage. The year of manufacture is 2024. There is an instruction manual in several languages, including Ukrainian. The power bank was charged to 80%. Everything works perfectly! I recommend it.
Delivery to Ukraine in 9 days. Supports fast charging. Everything matches the description. Excellent item. I am very satisfied.
Arrived in 10 days. Original, matches the code. As always, excellent. Great product. I recommend it.
Excellent product, high quality, highly recommended. Arrived very quickly, well packaged.
Excellent power bank, I heard about this company, I don't regret ordering it, it charges quickly but unfortunately takes a long time to charge itself.
Excellent power bank, this is the third one I've bought.
Excellent Power Bank, bought a second one as a gift, has fast charging, delivered by courier
for less than 800 rubles a standard power bank. This is not my first time buying one. It lasts about 2 years, and then it starts to lose capacity.
Excellent battery! Already bought one for my child. Got the same one for myself as a replacement for the one seized at the airport at 20000 mAh.
Everything is great, this is not my first time buying) The seller is excellent beyond praise.
Excellent, this is not my first time ordering.
good powerbank accepts charging via type c, micro-usb, and lightning delivers charge through two USB A and one USB C In USB-C there is power delivery - through it my Realme GT3 receives fast charging.
A good power bank. Power bank released on 09.2024, i.e. he is one year old. The first full charge from 0 to 100% did not reach 10000mAh. The discharge is uneven; sometimes the percentages drain right before your eyes, and other times they remain stuck. A full charge was enough for 1.5 charges of a 4000mAh battery. Express delivery is ultra-fast, Russian Post has pleasantly surprised.
After slow and outdated Xiaomi, this product is a complete delight. It charges at 14W via Type-C. It delivers a maximum charge of 1.5A at 12V via Type-C, as well as Type-A. In fact, on my iQoo neo9, which supports 144W charging, I only saw 9V, 1.5A from the power bank, thinking that 12V would happen on an empty phone battery. In general, for a power bank for 743 rubles, it's excellent!
excellent product. Received it 80% charged, used two completely discharged iPhones to discharge it to zero. A stunning product, like everything from this brand.
1st charge upon opening, it does super charge honor 400 pro 5g and redmi note 13 pro. However, recharging takes a long time to reach back 100%. Hope it is not defective and may last a long time.
This is not the first time I've bought it. An excellent power bank, thin, charges quickly, has a screen showing the percentage of charge and charging current. Convenient to carry with you and in a bag.
Excellent power bank, rarely use it, got it just in case, no complaints.
Okay, you can take it. I recommend it.
Everything is fine!
Placed the order on 14.08.2024, picked it up from the post office on 19.08.2025! Delivery in less than 5 days! The bank is awesome! This is not my first time ordering! I recommend the seller and the product!
Excellent product, it arrived even earlier than expected.
excellent power bank, fast charging for both itself and the device. supports any wire. shows everything about the charge. I'm already taking a second one of these. I recommend.
It lasts long on a charge, and basically functions like a power bank. Charges quickly.
works as stated. I'm happy with the number of output plugs, but I'm not happy that charging the phone and the Bluetooth headset at the same time didn't work. How is that possible? And what went wrong!? I had to connect the phone to another battery. ... The indicator shows only one parameter during battery operation. To see different options, you need to press the on-off button.
The product matches the description. 👍 I recommend the seller.
Heavy original, Baseus
I'm already buying the third one. The first one was used by my ex-wife, the second one I used myself for many years until I foolishly connected it to a laptop charger and it burned out. So, the advantages: good capacity, can charge 2 devices simultaneously, although the power will then be 5V*3A=15W for both. Fast charging, voltage and current indicator, metal casing. Cons: weight, very heavy. Probably because of the metal casing and powerful battery. I also want to note that previously the button was concave, slightly recessed into the case to prevent accidental pressing, but now it is convex. Packed well: thick cardboard box, inside there is another cardboard insert, a bag. As a gift, a short cable and a set of stickers. Is there any manual available? In short, if you want a good and reliable Powerbank, take this model, you won't regret it!
A good power bank that is quite cheap. The case is made of metal with a matte black coating, it slides a little. There are many fast charging protocols. The tester showed a battery capacity of 7.75 ah when discharged, which is quite good. It took a little over two weeks to get to spain. Unfortunately, it was not possible to select the option "pick up at the pick-up point". I don't like this, because i can't be at home all the time to receive parcels.
works well, fast charging works on one phone but not on another, don't know why
Delivered very quickly, well ahead of schedule! The power bank itself works; it arrived with an 83% charge. metallic body. So far everything is good, thanks to the seller!
The product is great!!! Recommended for everyone who needs similar items.
Order integrity. Delivery speed (only three days). Power bank charged to 85%. I definitely recommend this seller. I hope the power bank will serve faithfully and reliably. The device itself looks very premium. From Baseus, you don't have to expect anything else.
fast delivery and quality power bank. looks high-quality and more expensive than it is. I recommend. Charges well and quickly, there is a short Type-C cable included. The screen shows the battery level in red.
delivery is very fast. works well. Not the first one I bought, for a gift.
Everything is fine, the order arrived in 4 days, although initially there was information about 3 weeks. Super.
Excellent quality as always.
instant delivery, 2 days. excellent powerbank, I'm already buying a second one because the first one was lost without issue, with a coupon for 941 rubles.
This is not the first time I've bought it.
One of the best power banks I've had. Made of matte black metal, it dissipates heat well. Nice display that shows voltage and current output sequentially, with the side button pressing, while normally it stays on to show remaining charge. I used it intensively to test it well and in a week it performed very well. I recommend the seller and the product. Fast shipping from the European warehouse.
excellent jar, have been using it for a long time, never fails
Everything is great. 👌
This is a good powerbank for traveling, as it is just compact enough to fit in a pocket, stores a lot of energy, and the percent display gives plenty of information about how much energy is left. I have also discovered recently that pressing the button will cycle through other info about the power bank. In theory this power bank has a power passthrough function allowing it to charge a downstream device such as a phone while the bank is being charged, but in practice that is not that useful. I would like to use it to trickle charge a phone overnight while also filling the power bank, but i kept finding that in the morning the phone was only at 80%, probably because the bank cannot resume charging once the phone is full. My other problem is that delivery on this is slow. It took two weeks to arrive.
Great. Fast charging works. Looks cool
Not the first Power. Everything is simply superb.
Thank you! Very good quality of workmanship, fast charging, fast delivery. I wish prosperity to the manufacturer and seller.
The order arrived quickly. Looks gorgeous. Charged at 81%. We will continue to watch. If there's anything, I'll add it.
Quite weighty, shows the current charge on the screen, pressing the side button displays the charging current and voltage. I tried different power banks, this is the first one that my Huawei P20 got along with for fast charging; I also use a Baseus cable. It's unclear whether the power bank itself can charge quickly and what it needs for that.
It weighs well, there is something inside rather than air. 🙂 charged at 82%, I'll check, if everything is okay we will order more.
3 days to Odintsovo. Super fast! I'm desperate that I'll have to pick it up not at the pickup point, but at the post office, which usually happens when it's "seller's delivery". But the seller directed me to the nearest Yandex pickup point. And when they asked for the delivery code that I didn't have, I wrote in the chat, and the bot immediately sent this code. And the product itself is, as always, amazing!
Very pleasant to touch, stylish
Everything is great as always. not the first time
Everything is fine, the charge holds well and charges the phone. And it doesn't look like a children's toy. More reputable.
Arrived quickly, charge 81%. I charged the phone twice, it's currently charging. Looks good, metal body. Many connectors. The screen is working.
Excellent 10000mAh power bank, the size of a phone, just a little thicker. Weight 284 g, metal body. Fast charging works great. Baseus, as always, makes high-quality products.
Premium quality
very good. very well packaged. There are no words. There is even an instruction manual. Thanks to AliExpress. delivered quickly. 👍 👍 👍 👍 👍
excellent power bank. Convenient with fast charging, can charge iPhone 12 a couple of times, maybe even more, just never measured it exactly.
Fast delivery (7 days Perm). The product matches the description. Was charged to 80%. The outer packaging has damage (ordered for myself, not critical, but if for a gift, then critical). I recommend the seller.
Apparently the product looks very good, we'll see if it works correctly, over time I will make a more precise evaluation.
Seems good, still in experience.
This is the third one I've bought. Initially, I took it for myself to try, now my wife and child also need it. Fast charging works with Samsung s25 ultra and iPhone 16 pro max. Good product.
Enough to charge Redmi Note 8 Pro 2 times.
it arrived
Cool power bank, charged iPhone 14 Plus from 50 to 80 in 20 minutes, and the power bank went from 100 to 80, it gives excellent volts and amperes, charges the phone like pouring water into a bucket, a fire thing, got it for 1100 on promotion.
Excellent power bank. With remaining charge indication. Short USB-C charging cable included. For those who write about insufficient capacity - in any "booklet" about power banks it is written that the capacity usually amounts to 60-70 percent of what is indicated in the technical description. That is. 6-7 A.h. this is the norm for 10000 m.Ah. Don't expect more. If it's not enough for you, buy for 20,000. Thanks to the seller! This manufacturer has long proven itself to be highly positive!
The power bank matches the description. made with high quality. Supports fast and super fast phone charging, but only for type C socket. Disadvantages include being a bit heavy, no flashlight, no case for carrying in a bag...backpack.
arrived quickly, picked it up at the post office.
I'm taking it again to replace the stolen one. matches its consumer properties.
heavy, metal body
A little heavy, but everything else, great
This is not the first time I have ordered a high-quality battery at a reasonable price with support for modern charging protocols.