SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Excellent headphones, the noise canceling works well for me, they fit perfectly in my ear, arrived in 3 weeks, I'm satisfied with the product, thank you to the seller.
Received the headphones, safe and sound. The headphones themselves fit me well, they are lightweight, sometimes I forget they are there. The quality of the headphones themselves and the case is normal. The sound is normal for its form factor. There is bass, not like in vacuum ones, excellent midrange, and excellent highs. But only with the use of LDAC codec. Also, they need to be warmed up. They started playing after 7-8 hours. Thank you to the seller.
The headphones are lightweight, sit well in the ears without any discomfort. The basic sound is simple, but spatial sound and bass enhancement make it quite rich.
I read the reviews and decided to simply try these ears out for fun. I didn't even expect such an amazing sound to come from such a form factor!! ! 🤩 👍 Until these simple and unremarkable earbuds, I only used Soundcore ones, but here I decided to experiment and I'm delighted!! ! I want to immediately note that I am not a music lover at all and not very picky about headphones, but these definitely play better than Soundcore earbuds! Do not confuse with intraocular lenses, the physics are different there! Be sure to install the application from the manufacturer! I recommend trying these earbuds!
Very nice headphones. Bought for a child. They fit nicely in the ears of both adults and children without causing any discomfort. The sound quality matches the price. Fast shipping and delivery. I recommend this product and the seller.
Genuinely surprised by sound quality and noise cancellation performance. Have bose and these are not far off.
Be sure to update the firmware in the app! The headphones have truly fantastic sound. The fit is similar to the AirPods 4, but unfortunately still slightly larger. It is important to download the Baseus app for the first time and update the firmware of the headphones! Before the update, I was very disappointed, but after the firmware update, the headphones sound extremely good. After the update, the bass has really a lot of power, and the mids and highs are pleasantly balanced. The noise cancellation is surprisingly good for a semi-in-ear and better than Samsung and Huawei. However, with the AirPods 4, noise cancellation cannot keep up. I am positively surprised and very satisfied with the headphones, however, I have two suggestions for improvement: Google Fast Pair support is missing, and they would fit even better if they were slightly smaller in the ear (just like AirPods 4 or smaller). I highly recommend the headphones!
The headphones are good and have a nice sound. They are not very configurable in terms of both audio and control gestures, but they work quite well. The microphones are just for regular calls. The battery is spectacular.
Well, what can I say, these headphones are simply bomb for their price, not like the AirPods 4 that I had the opportunity to use, but these are also cool!!! Delivery took about two weeks, the package arrived intact. The noise canceling works perfectly; I work in a noisy workshop and listen to music without any external sounds. The microphones work very well, and people can hear me clearly whether I'm wearing headphones or talking on the phone. The application works fine in Russia and in Russian, there are plenty of settings. Ldak works perfectly, but even without it, you can listen well with spatial audio; everyone can adjust it to their liking. And yes, they don't just have ANC, they have ENC, it adjusts to the noise itself. One downside is the lack of transparency, but for me it's not critical; for that, I can order other headphones. Overall satisfied. for this price I don't think you'll find anything better, plus it's the latest model released in August 2025. So go for it, you won't regret it. They work for me with the Xiaomi T14 Pro, I'm just satisfied with everything. I won't attach photos here as there are already enough.
These headphones came to me at a discount for 2k, I didn't expect much from them, but I can say that they are the best budget headphones I have at the moment! They are definitely better than SoundPEATS Air3 Deluxe HS which simply lack bass, they are better than Soundcore K20i, they are better than Redmi 6 Active, for this price there are no headphones that would surpass these BS1! There is no noise cancellation here, just like in all earbuds (even in expensive Huawei Freebuds 6). but damn, there are great basses here, not bad midrange and even... A hint of detail in the sound, what else is needed for this money? And I'll tell you about multipoint!!!! Oh my god, there's a multipoint in headphones for 2k and it works!! ! I’ll say right away that the connection here is a bit unusual, not like with all headphones, so I advise you to read the instructions!! ! In general, I recommend it 140 percent! Right now I'm filming a video about these headphones, hope to see you on YouTube.
Really good sound, bass very good, noise insulation great for an open-ear headphone, fits me very well, doesn't fall out even during sports. The app is very well-designed and offers a wide range of settings. In terms of volume, it's very good; for the price, there's really not much better. Clear good purchase.
Good sound with strong bass. I recommend it.
Excellent headphones. Fully correspond to the description. Excellent sound quality for both bass and high frequencies. They fit well in the ears. They are worth the money. I tried many headphones, including original Xiaomi ones - I liked these ones in every way. Additionally - a convenient application with many functions. I recommend.
Delivered to Ukraine in 12 days. High-quality headphones with great sound across the entire frequency range. Convenient app. Very good for talking on the phone and listening to music. The microphone transmits voice very well without interference. I'm thinking of buying two more of these headphones in different colors for my daughter and wife.
The first impression is positive, we'll see further... ...........................................