SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Great station, no need to look for chargers around the house. Charges phones, power banks, etc. I haven't checked the protocols...
good charger, fast delivery, I recommend it
Always the best products :)
Perfect product but very slow delivery.
good charger, fast delivery, I recommend it
The product is of high quality and matches the description!
Very satisfied with the purchase. Delivery is less than 20 days. The product arrived without damage. Everything is fine!
Baseus is Baseus, fully meets the stated specifications, an interesting and practical model. Fast shipping and delivery, many thanks to the seller!
Looks good and high quality Good charger I liked
Premium item. Very good quality
Small but powerful Very convenient for a laptop.
Simply fantastic!!! Exceptional quality and very practical with the retractable cable! Highly recommend! 10/10
Perfect! Just as described.
Nice charger, good packaging, fast delivery! I recommend it!
Everything is great.
Excellent charger for multiple devices, very convenient whren traveling/
Fantastic very comfortable. Fast
The product arrived quickly and in perfect condition. The seller is highly recommended and i will buy the product from him in the future to my satisfaction.
Very cool charger! The solution with cords (power and magnetic type-c) is just AWESOME! Baseus are cool guys! I recommend the seller!
Arrived fast , good product
Useful product and for the price it is really well-made. I am very satisfied and recommend it further because the price-performance ratio is right here.
very high quality and powerful
It was delivered quickly and is good for charging multiple devices moderately.
Very good product, and very fast delivery
All 10
Due to the voltage, it is suitable for only one laptop.
Perfect, works well
A fine product like all the products of this company at good prices. I love the design of their things and they are functional. Thanks to the store and the seller. I recommend! I even got an upgrade and they brought it to the door! 🙏🙏🙏💯💯❤️
Super product.
Arrived quickly Baseus quality Charges quickly, even for laptops Worth every penny Great purchase
Very good quality charger. Compact and comfortable.
everything matches the description
Very compact and practical product. The shipping was fast. The mechanism for pulling out the cable could be a bit more intuitive, but otherwise very good. However, the price is not exactly low either. It bothers me that the light is always on, even when no devices are being charged.
Perfect!
Everything works! A convenient item for trips!
perfect!!!!
Excellent product and fast delivery.
Good prodact, fast door to door shipment
Monster
The device is well-made. BASEUS is awesome. We'll see how it performs in use.
Baseus has some good products.
Nice and clean looking charger, highly recommended
The built in cable supports super fast charging 2.0 which is great. All the other ones are super fast charge regular which is also not bad. Very high quality. Comes with a table two sided tape to put it in one place without it moving if you want
Super cool device with declared technical specifications! Super super charging now) works as described) Thanks to the store!
perfect, replaces the standard one for MacBook Pro, enough for a tablet, phone, and watch
The delivery was fast. I tried using the product and it works well. Since the power cable is detachable, I am using a separate Korean-style power cable that I purchased and connected. It seems perfect for use when traveling or on business trips by connecting your laptop and phone. Having a reel cable makes it convenient to reduce the number of chargers to take on business trips or travels.
Very well-made charger, powers HP Laptop or iPad Pro or iPhone 15Pro.
Excellent charger.
Arrived late. Due to be delivered by the 19th, it only arrived by the 25th when i was no longer in the country and only could collect the item by the 30th. Needed it for my trip and couldn’t take it because of the delay.
I love Baseus, 10/10 premium quality in their products.
everything is fine, everything works. thanks to the seller
Excellent product
Great device! Love it. Working as expected, fast delivery. The magnetic cable works awesome with fast charging. Recommended
Why doesn't the wire go back into the device?
Excellent product. Super fast charging. The packaging was a bit damaged but the delivery was very fast.
Ok
Simple, small in size, and I like it.
I have many chargers from Baseus. None of them failed. I bought this as a desktop power supply for my work laptop dock. Quite heavy, doesn't slide on the table, delivers power. The kit includes adhesive tape for permanent attachment. The network cable is great, thick but soft.
I got it at a good price
I really like it
Excellent device
Built-in cord - no more than 100 W first usb-c - no more than 65 W second usb-c - no more than 20 watts.
Good
A little expensive for what it is
Words fail me, the best on the market.
excellent product
well packaged, charges quickly
Looks and feels like the original. I simultaneously charged 2 smartphones and a laptop. The laptop charged from 0 to 100% in an hour and in the same time one of the phones, which had 40% charge. The second phone was charged to 30% and took half an hour longer to charge, but this phone had a battery replacement, perhaps that's the issue. The block heats up, but it's not critical. I think this is a normal operating temperature under such a load.
excellent charger, has been working without failures for a year now. 🙌
The second one is good.
Thank you for the fast delivery.
I purchased a product with a 5-day delivery, but due to customs issues, I did not receive it and received a refund.
comfortable, looks good, the only thing is the power cable is thicker and bulkier than usual - apparently that's how it's supposed to be, since it's a regular iec-320-c7.
Everything works
I trust Baseus and buy it.
Powerful charger
Quick charge as small as a match box
I bought an electronic product for protection, but it seems big and good.
I didn't confirm it correctly, but when I roughly measured it, it seemed to be almost similar to the displayed output. I have a similar product and plan to compare it while using it... I didn't confirm it correctly, but when I roughly measured it, it seemed to be almost similar to the displayed output. I have a similar product and plan to compare it while using it...
The product quality is good
Bass quality is the best!! The charging wattage is also working properly. I recommend it. Bass quality is the best!! The charging wattage is also working properly. I recommend it. Bass quality is the best!! The charging wattage is also working properly. I recommend it. Bass quality is the best!! The charging wattage is also working properly. I recommend it.
It charges well and is fast... It's nice that there's a built-in line there
I bought it and didn't use it urgently, so I understand the late delivery, but the power cord is stuck inside, so it's hard to plug it into an outlet.
Good charging, the turning cable is soft and does not reboot when connected.
It is the right size and function to put on the desk. It is very practical, especially with a built-in USB C charging cable.
quality equipment. looks elegant. charges well
It's really convenient because it includes a roll cable that can be charged 100w with a reasonable price.
During this Ali event, I purchased it because YouTube users recommended it a lot. It would be nice to sell Korean 220v as an option, but I am still satisfied that I can use it with an adapter inserted.
Really good. I will buy it again on next sale
The product is good and charging well.
3rd purchase. That's good.
It's better to remain silent than expected
It's charging well
quality product, I recommend
Both Galaxy connectors are displayed ultra-fast. I'm strengthening it. As expected, Visa is a reliable Chinese product.
Clean design, no heat, fast charging
I feel relieved because I'm silent. There is no problem charging all ports. iPad. I don't need to use multiple chargers to charge the wireless charger or phone, but since they work together, the surroundings become clean and very good.
It's a bit heavy, but it's small and useful, so it's really nice haha.
Al tacto is very good quality. Ahora is the question of testing
Arrived in perfect condition and working perfectly, with outputs as per the manual tested with a multimeter, Baseus is synonymous with technological quality and care.
Super Charge