SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Great!
Excellent product! Arrived exactly as described on the sales page. The quality is surprisingly good for the price, and it feels durable and high-quality. Well-packaged and protects the product. Highly recommend!
Thanks perfect quality exalent I recomended evrithing from baseus!! !
For 29 usd i have to buy that. Works perfect.
Fast and versatile charging with multiple inputs, good construction and quality cable, best adapter option
Interesting device. Looks good, works as expected. It takes some getting used to, but at first glance it's a very convenient device that covers many issues. Thank you. I recommend it.
I'll use it well when I go on a trip.
It worked well, good materials, good rope length, and number of inputs. The delivery was much later than the initial deadline, but at least it arrived.
I used it in Japan and it didn't heat up at all, so it worked well.
Excellent!! !
Looks great, arrived after three weeks. In practice there is access to 5 devices
Great quality, met my expectations, I enjoy buying quality products.
Excellent. I recommend it. I didn't take it for travel, but because there are a lot of good units with a Chinese plug. Everything works perfectly. The quality is superb.
Item arrived, package is safe, it's a bit heavier than i thought, but works great!
Stylish and nice, can be used anywhere.
Fast charging works well and the outlet works well too. Although it doesn't make good contact with domestic outlets, I still like the product.
As described
Excellent
good product. lighter than expected. perfect for travel.
Arrived in 10 days. Product is as advertised. Got it just today but seems like it works fine.
Fast shipping good quality
It's convenient because it's a cable-integrated type and charges well.
Excellent equipment
Very good
Bought as a gift. Very good quality. Well assembled. Everything works.
Perfect.
Good item. Works as well.
Fast, works, thanks
An excellent versatile travel assistant. Supports Xiaomi fast charging. On IQOO only fast charging is available, ultra-fast charging is not, unfortunately. Thanks to the seller!
Good item , high qulety
the product is euper like all Baseus products
Great
👍🏾
Completely crazy
Need to try it, but good construction and reliable brand.
The product seems to have high quality, Baseus standard. I tested all the ports and it seems to be working perfectly. I felt the lack of a case to store it, just like in other brands.
Great product, amazing quality, totally recommended
Great product, recommend
Very good, fits well with a Chinese plug (in both directions - China = AU). Versatile charging ports (very happy with the 5W USB A for certain uses) and the retractable cable has powered a Dell that requires 65W (70W version). Nice finish and the plug holds well, more stable than a cheap adapter I had. Technically, EU plugs fit into Chinese plugs with two holes (but not three) but it forces me with a real plug. Baseus always excellent.
+++ all perfect, thank you +++
Probably the best travel companion, mainly for the frequent traveller. Ingenious.
spectacular product Very good construction quality
The best travel adapter I've ever seen
It works very well, charges super fast for Samsung devices but not ultra fast because it's not 2.0.
It is pity they don't have three usb-c instead of two but anyway device is great. Will take it with me to trips.
I received it without any problem, the box is of very good quality just like the product, it has a super practical and easy-to-use configuration, it's not lightweight but it's worth it.
A little larger and heavier than expected but with all the features not surprising. Works great.
Solid block. Looks really good quality. Came quick
🔥🔥🔥 great, I liked everything
The charger is very good. Way smaller than my other laptop charger and universal plug will be great for travel
Good quality as always with baseus.
Worth to buy, 100% successful
Thank you .. but the delivery time is long.
Powerful and good build quality.
Great, works well, very happy with it. arrived quickly!
Order received in very good packing 🧳 Perfectly working happy to purchase this product
Excellent quality travel charger!!!
Good product
Excellent for travel!
Definitely worth the money! We ordered for 2490 rubles. The quality is excellent. The cable is not the longest, but it works with iPhone 16. I definitely recommend it!
Nice world travel adapter, a little bit on heavier side, quality as usual with baseus is good.
A bit flimsy construction, but otherwise great, charges nubuck.
Very fast charging from the built-in retractable cable - 4.5 A (see screenshot). Two fuses in the case. And very fast delivery.
Well-constructed charger, now I need to test the charges.
Works great!
Perfect. Excellent.
Perfect, like all baseus products
Excellent design, convenient to use, provides fast charging. The USB-C cable with a tape measure turned out to be a pleasant surprise.
Excellent! Thanks!
Works great, safe and fast delivery.
Good item, works well at the moment. I hope it continues to function the same during the trip.
The quality of Baseus products is always premium!
Perfect
Good
Good seller good item
It's a wonderful gadget, very good quality, my new travel mate!
Looks good and high quality
Nothing bad to say, quality looks good and power is enough to charge my laptop.
Very good charger , i recommend
Thanks, great item and fast shipping
Very good item
A very versatile charger for travel and beyond. If you have home appliances with a Chinese plug, you can use it as an adapter - it's great that there's a pass-through socket. and another plus is the use of a fuse with its convenient replacement if needed. and there is a spare included in the set.
Excellent excellent excellent. If it lasts a long time, this is one of the best and recommended products. Stunning design, lots of charging options for any destination in the world without worrying about what electrical connection is required. Fast charging and a magnetic stretchable cable. Highly recommend.
Fast shipping, item as described
excellent, everything works
Very good adpter/charger combo, the quick charge is working good. Recommend.
Perfect! High quality product.
The delivery was to 20 min walking or 7 min driving Not that good:/
Suitable.
Looks good Fast delivery
Perfect product!
Best
Very good product
The plug looks flimsy, let's see how it performs over time, but everything is fine, competitive charging, paid a little extra and already get 70w and slightly more connectors, if there was also a built-in power bank, it would be absolutely great. 🔥
The best gadget ever ! Everybody should have ! Approved!
Very good stuff, great price, very convenient.
Outstanding product.
Excellent and powerful adapter charger, I recommend it for travel and mobility. Fast charging 70 watts, multiple ports, somewhat light in weight but strong.
Well, it looks great, very fast delivery in 10 days. I ordered it for my upcoming vacation as a universal solution for the future. The sizes are actually relatively large, but as I understand it, if you need smaller ones, you can only take specific attachments for each country. Some general comments on assembly: 1) Each switch has a "stopper" - it won't move back when pressed. To move forward or backward, you need to press and hold the button, which is very convenient. Also, you cannot move multiple switches at once; only one. 2) The built-in cable of half a meter is also conveniently designed - at the end it is slightly magnetized to stay along the body. The cable itself also has a 'stopper' every 10 centimeters, it doesn't coil back or tighten. To rewind it, you need to pull it out completely and pull it again, then it will fully rewind back into the housing. 3) For testing, there was a Chinese plug from the fan, everything works, holds perfectly (judging by the unusual clicks, there is some additional device inside to secure the plugs, it didn't hold as tightly in regular adapters). In case of charging through an additional charger, the design becomes quite bulky. However, directly through the built-in cable, my phone charged without any issues. 4) There is an option to replace the fuse, as I understood from the instructions, hopefully it won't be needed) I bought it for 3000, now with a coupon I see it at 2,600, I think it's a fair price for such quality.