SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Works very well, however be careful when installing it. I strongly advise having an old PC with a disc reader and using it only for that purpose. The software is cracked and probably contains viruses, hence the need to uninstall all PC security to install it. Once done, however, it works perfectly and you really have access to all the software's functionalities.
Not tested yet.
Everything arrived fine but I wanted it in Italian instead it's in English.
Works perfectly :), i was able to activate my parking sensors again after the install of a new radio. Thank you
Very fast delivery, Kyiv 12 days. Working. The disk is intact but couldn't read it. The seller sent the download link without any problems. The cable is soft and long, detachable. SUPER. I recommend.
It worked correctly but it wasn't suitable for my car.
Had trouble with the install, seller was very helpful. Is working perfectly now
Work fine easy installation
The product works well! The program is original and uses a program to “inject” onto it. The important thing is that it recognizes it in my car and I have been able to detect all the faults in my Seat. I have used it on a virtual machine and it works just as well if you know how to use it.
Works flawlessly. Install 100% according to the video, otherwise it won't work. The seller answers all questions.
Solidly built system + software, works elegantly with Audi A4 B6 Avant, 1.9 TDI, CHEK ENGINE error coding after EGR blanking, key programming was successful, I recommend.
I admit that couldnt get it to work beacuse i didnt know how to install properly, instructions are little bit unclear and but overall good pruduct i coded what i wanted easily, this is not long test review
Everything works the first time if done according to the instructions. There are video and text instructions on the disk. The program is functional and has good diagnostic and machine fault correction capabilities. I recommend it.
It served perfectly to code my 2016 Seat Leon 5F, allowing me to perform complete and specific diagnostics. 100% recommended. The instructions are quite clear.
Works fine on my 2003 audi a2 tdi. You do need to disable antivirus and make sure when in use there is no internet.
25.3 only in English, not in Dutch.
Does not work in a 2022 Volkswagen.
Work, but it contains an additional real virus ! ! The virus, disguised as the synaptic.exe driver (touchapd), is located in c:/program data/synaptic. This virus will spread to and infect your other .exe files in windows, which windows defender will start catching once you finally enable it, after adding an exclusion for the c:rosstech folder (to avoid removing the crack). This synaptic.exe program can be disabled in the task manager's startup. I believe vcds will also work properly without it. Btw, i added some exclusions for the vcds.exel cracks in my firewall and enabled it, of course. I don't run the internet while using vcds anyway, for fear of being blocked by the manufacturer. Of course, the safest option is to have an isolated laptop dedicated only to vcds (and viruses :)
All good, working good with tiguan mk2 2019
It really works! That's great! If you don't have a CD player, ask the seller for the download link. It would be necessary to follow the video in the download folder for it to work. If there is a bug after use, the seller can send you a file to resolve the situation. Responsive seller. Top
Fast delivery! Works great with the provided instructions!
Works very well, just turn off firewall and av install and copy the loader, I use it with a surface go and win10 10/10 recommended
It came complete, with cable and CD. Installation comes with written instructions and video, it's very easy. Working perfectly following the manual.
Received quickly. The seller immediately sent a software link upon request. Upon receipt, I also received a QR code with a link to the software. Tested on Audi A3 8P 2003. Works perfectly!!!
arrived earlier than promised, there is a disk and links to download software, VKDS 25.3 as ordered, installation instructions are included, followed them and the cable passed the test, everything works! Thank you. Delivered on time. Easy to download and install VCDS 25.3 from your links, works great, thank you!
Product was shipped fast and arrived exactly as described. Works wonders, tested on my 2006 audi a4
Are you okay? 👍🏼
Used to remove some dashboard lights on my golf mk5. , loaded software on a spare defunct laptop that will never be used on the internet again , once i’d managed to completely disable windows defender the software worked a treat
I received the product, everything matches the description. The cord connected to the Skoda Octavia A5 without issues, the software was installed according to the video instructions. Everything works, so I recommend it to everyone.
I'm very satisfied with this vcds hex v2 interface. It arrived in good condition and works flawlessly with my vw. The software setup was straightforward, and all functions i've tested so far are working as expected. Communication with the car is stable and reliable. A great tool for diagnostics and coding at a very reasonable price. Highly recommended!
Perfect product, thanks to the seller.
So far so good does all the tricks but was really hard to get the software running
Arrived extremely fast within 4 working days of ordering to australia! Cd intact but even if was damaged a link to download software is provided with it. Very happy with the seller
Fast delivery, works perfectly, cable and CD arrived in perfect condition.
Honestly i was super skeptical if this was legit and i’m super happy to say it is i’m very satisfied with shipping and the product thank you very much
Excellent seller, i had some trouble with the installation of the software and he helped me fix it. Instructions could be slightly clearer but the software works perfectly fine, i've been using it for a week now without problems
Follow the instructions in the pdf attached to the product and you’ll do just fine. It works perfectly and is probably the best product i’ve purchased to date
I cannot evaluate the item because my package was lost.
Works good on fabia mk.1
Very satisfied with the product and the support was great
Optimal.
Works great just make sure to tun off firewall and all defender options also had to change one more setting for windows 11 To turn off the memory integrity setting Go to the core isolation page in windows security Turn the memory integrity setting off if it is not already You will need to restart your computer for the changes to take effect And also select 64 to 32 bit during install prompts
All ok!
Installed and confirmed it works, did some basic coding.
It really worked! Followed the instructions in the video (you can download from the address that is in the card that comes with the cable). After following all the instructions, i managed to scan my vehicle. 100% recommended.
this is a great product their customer service is incredible I would not use anything for me but this one to purchase this
fast deliver product not testet but all ok
parfait 👍
works flawlessly, managed to connect with VCDS as it should. satisfied with purchase.