SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Arrived well packaged and works well. Plug and play installation. The antenna with the kit is good for beginners
Everything works as it should. Requires a driver to be installed for the usb. Not a straitforward thing and no instructions come with the order. Youtube was a big help. It works quite well for my needs.
Excellent!
a myth, nothing else can be said. Shipped immediately after the order, arrived on time, original RTL-SDR that works perfectly! It will cause sleepless nights....
Tested with sdr console, sdr # , sdr++, work perfectly fine. Doesn't overheat just light warm. Good sound quality. The antenna is the one thing that's weak but anyway 2m band is ok, marine band also fine, and 10 and 11 meters also ok. pmr446 no problem, but i tested with proper antenna for each frequency band.
Perfect results
Very good equipment. Works well as an ADSB receiver.
Great!
Very good product configuration, very good. Perfect service and shipping
The product matches the description and works very well.
Let's test it...
Well, it's good that you made it in time, hello my dearest in the world, and I don't know if they will have it in the photos. It's normal that you don't know about me.
It works very well.
Everything is fine, the shipment arrived very quickly. The scanner works, it gets a bit hot, consumes a lot of electricity, but otherwise everything is okay. The antenna could be bigger, telescopic.
Everything arrived well, just need to test it.
Received perfectly within the expected timeframe, functional product and satisfied with the purchase.
Great seller
Generally, the receiver is not original. The included antenna is weak. The reception quality is mediocre; HF works but using direct sampling rather than a converter as it should be in the original V4. There are some interference. I tested three programs - SDRSharp works without issues, SDR++ has some problems, and SDR Console does not work properly (which is a pity because it's the best program in my opinion). If you have a bit more money, buy the original product.
Everything looks good, but I still don't know how to install it, whether it's original or a quality counterfeit. I hope it's original.
Received the product in good condition without any damage from shipping. The product is of good quality, meets the requirements, reasonably priced, and works well.
Fantastic product! Absolutely brilliant
Well packaged, functional
arrived in 9 days, almost super fast for Ukraine It's better to order SDR with a telescopic antenna that only catches FM for this one.
Package delivered on time but not yet used the equipment.
It works well, the antenna is not for FM due to its size but it works on other frequencies. I connected another antenna and it works great.
Ok
Very top 10
1. This is a fake - looking without disassembling at the screw arrangement on the USB side (there is a photo on the RTL Blog where they are diagonal, here they are in the middle). 2. From the product description, it looks like this is a V3 clone (tuner R860, in V4 it should be R828D, direct sampling for HF, in V4 there is an upconverter). 3. In SDRTouch, PASM HF works without direct sampling enabled, so it looks like it has a built-in upconverter just like V4. The HD quality is much worse on this same antenna compared to the ATS 20+ receiver. 5 SDR Console detects it as V4.
Works perfectly
I received exactly what was offered on the page...great! !
Everything is okay with the order, I haven't been able to fully test it yet due to the lack of the antenna, but it seems to work quite well within that limitation.
It arrived very quickly in Brazil - 7 days. It works very well.
Product delivered as advertised, meets what it promises, used it on Android and Windows systems.
It work perfect, for radio enthusiast this is a must have item, good quality low price fast delivery 100% recomended
Maybe it's not the original product, but for now, it works. It receives radio broadcasts and signals from 433MHz remotes. I'll check the rest.
Do not send any more items, GLS delivers them to collection points without requesting it.
Works
Everything works
excellent product and delivery
It works very well, according to internet pages it is not original, but... I don't care, what matters is that it works well, and very well.
hcfhgrtgfdaaaa is strong, but the facility, it opens the video content but still not much. Is this splitter reliable for distance? ✴️ It came out from where I went, but is it still strange? ✌️ I arrived at Nagano Station. Not yet, though.
Could you bring a UHF antenna, ADB is not used.
So far seems to work as fine as an original. No complaints.
Great, very good
Works well. The antenna is complete, maximum FM listening - immediately plan something more serious. The delivery is fast, the seller and the product - I recommend.
Portuguese: Product received exactly as described in the announcement. The delivery was made two days ago, and so far, everything is working perfectly, as expected. Satisfied with the purchase. English: Item received exactly as described. I received it two days ago and so far everything is working perfectly, just as expected. I'm satisfied with the purchase.
picked up yesterday. it arrived in about 10 days. I don't remember exactly when I ordered it... I connected it to the laptop as people on the website said. it works through the sdrsharp program. FM caught radio stations and nothing else, you can install the antenna normally in the yard. and buy an adapter for the antenna....
Perfect! !
Good
Works good with the provided antenna. The reception is decent enough for small range. Invest in better antenna for better signal
excellent product, good to match the description, 100% seller, recommendable..
arrived a month late than the information received. Everything seems to work. I'm waiting for some time to give a more in-depth review
as if everything is fine..) works.. the only thing I don't know how to describe the purchase, since this is my first SDR receiver..
Very fast delivery, very good quality goods, runs without problems under the control of available software, both dedicated and external. Tested under WIN 11, zero problems.