SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de webinformation.fr (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Excellent. It arrived quickly
Start button tab
Very good
well received
Everything perfect as described
order that meets my expectations
perfect delivery. good packaging. yet to be tested. arrived very quickly in less time than expected
Very good 👌👍
It arrived very quickly and well protected. It weighs little, looking at other reviews, it seems that it works despite being so light. When I have to try it, I will know if it really delivers if it works.
Received in a box, everything is ok, complete set, flashlight and power bank for charging the phone work, the power bank itself is lightweight, will try it in the car and update the review.
magnificent tool. I can vouch that it works wonderfully. It has gotten me out of a tight spot. I'm going to buy two more.
Everything perfect. I haven't tried it yet.
Very good
It works perfectly. I recommend.
Works like a charm
works very well... quality price I would say 5 stars out of 5 👍🏻😊
Package finally received with a 5-day delay even though it was supposed to come from France (I doubt it). Items coming from China arrive faster. Well packaged, seems to match the description, haven't tried it yet.
Works very well and is beautifully compact.
Used it today and the car started immediately.
works great
All ok, costs very good, deliveries fast. not trying the conductor yet,
The delivery is very fast. The goods are well-packaged and beautiful. Everything works well and charges correctly. Thank you!
haven't tried it yet but it seems to be good material
Everything is OK, received quickly, well packaged. R A S
I haven't been able to use this tool yet but it seems well-made. It looks very light which is positive for transportation but let's hope it's also durable and doesn't break. Very fast shipping.
My car started right away!
I received the device, then charged it, but haven't tested it yet. If I start it up and it works well, then 👍😀🍀
Perfect, works wonderfully.
Everything was super fast and okay.
Everything is okay.
Super fast shipping!! With its case. Need to try it.
The product is okay but I haven't had time to check it yet.
Super Recommended
Absolutely lightning-fast delivery, everything looks as it should.
Everything is fine, thank you.
Okay okay
Super device, thank you 🤩
The package arrived very quickly, within a week, and i am going to test its operation. Thank you to the seller!
The order arrived super fast, I haven't tested the product yet.
I've used it to start the motorcycle and it worked really well for me. I haven't tried it in the car yet.
Seems like it has a quality. I dont really belive that it has 99800mah. But if in an emergency it could start my car i will be happy. Hopefully i will never have to use it.
Thank you.
1x tested and works well to get 1000cc motorcycle. all night the charge was only at 57 percent. I'm not sure if it will charge 100 percent yet. At this moment, I am satisfied.
perfect tester for a Clio2 👌
I have yet to test it on a car, so far i have only used it as a power bank and flash light! When the moment to use it as a jump starter, i just hope it works.
super fast delivery
Product arrived earlier than expected, so far everything seems fine: the flashlight works, the flashing emergency lights work, when charging it shows the battery percentage on the display. Only remains to test its booster function when needed.
super compact and the best suitcase
Haven't used it yet but looks good.
The arrival was very fast and it charges perfectly.
👌🏻
Well received but I have LEDs that don't work and I can't do anything about it.
Two problems, however: On the case containing the device, one of the two zippers is broken. The packaging was correct. I had ordered and paid for the version (color) that includes the cable with 3 outlets for charging phones and other devices 5v, and this cable is missing.
Good
Nothing to report for now, we'll see over time.
I haven't tried it yet but I've done some checks and it promises.
Everything seems great pending testing on the battlefield when the problem arises.
Everything arrived as shown, quality is average but worth the price.
received quickly. The box is broken. Everything is working.
Looks great, Shipping was quite fast. I did not used it yet, but my brother in lae has this set also and that one worked great so i decided to buy one also. Am happy with it and i recommend this seller and it's products to anyone! 5 🌟 /5! 🤗
As described at a good price.
Very nice tool. Worked very well for my diesel.
Very good. Perfect
Everything works as it should.
Very satisfied. Arrived well in about 10 days, very well packaged. Marche. Now we need to test the product; it looks solid and meets my expectations.
I have used it 4 times already, gasoline car and a diesel Macan porch...5 stars...
Postivo
Item arrived as described, haven't had time to make it work yet.
Very good, it arrived super fast, the next day.
Everything perfect
At the moment, I have started the motorcycle 3 times and it still has battery left. The truth is that I expected it not to work because it weighs very little, but it has convinced me.
For now it seems reliable and good... When I try it, I will comment again.
Well received.
Everything very good, perfect.
Received well
good but price too high
Feels a bit cheap overall, and the USB charger doesn't inspire much confidence. I intentionally let my battery run out. Device connected and effortlessly started a 2.0 Tsi engine. Then it was at 42% Naturally, it needs to recharge again. We need to see how long it will last or if it maintains its capacity. Be careful not to leave the cables on the battery for too long. Cables are thin and get hot. Otherwise great.
sent very quickly, seems to be of good quality, will see over time if the battery lasts well.
I bought this model because I saw it start a motorcycle, let's hope it can start a car.
as described.
Not tested yet so I can't say anything.
Super fast shipping and top-notch item, this is the third purchase of the same great product. 👍 👌
They mistakenly delivered a different model to me, and the very kind seller resolved the issue by delivering the correct model very quickly. I will buy again, thank you.
Thank you very much for the super fast product, well protected, thank you.
Very nice and high quality product. Materials and build quality are excellent. This product is even pleasant to just keep it in your hand. When unpacking, the battery was charged at 85% Charged to 100% quickly and correctly. All additional functions work great I haven't checked it yet to start the car. I hope this happens just as well as everything else
Excellent
It looks good, but I won't be able to say if it works well until I run out of battery.
Perfect
Fast delivery. To be seen for starting a vehicle...
After trying to start a car, it seems like a good product. It works correctly as a charging bank. The instructions are a little confusing. Shipping time: 4 days.
Delivery is fantastically fast. I think the device should be good. The only advice to everyone is to buy additional crocodiles with protection. Those that are included, as shown by the practice, do not withstand the load and are lit.
All good and fast